How fast do ATK scooters go?
The speed can vary by model, but they typically range from 15 to 28 mph (24 to 45 km/h).
How far can a ATK scooter go on a single charge?
The range can vary, but most can travel between 15 to 40 miles (24 to 64 km) depending on
battery size, terrain, and other factors.
What factors should you consider for a safe e-scooter ride?
First and foremost, ensure that you're wearing your safety helmet correctly. Always adhere to traffic laws and stay keenly aware of your environment while you ride. Be vigilant of pedestrians, incoming vehicles, and other potential obstacles to reduce the risk of accidents.
Be mindful of road conditions, especially irregularities like bumps, or cracks.
Maintain your focus, slow your speed, or come to a complete halt if needed. If an
immediate stop isn't feasible, aim for less congested areas or keep a safe distance from traffic. Take special caution around puddles—they may appear harmless but can conceal hazardous potholes or cracks that could result in serious injury.
Exercise extra caution when navigating slippery or wet surfaces like polished tiles, metallic surfaces, rain-soaked roads, or muddy pathways. Wet conditions compromise the grip of your scooter's tires, making it difficult to maintain control. If you find yourself on a wet surface, consider dismounting and walking your scooter to ensure safety.
How does the braking mechanism on the scooter function?
To engage the brake, use your left thumb to press down on the designated panel. This activates the scooter's electromagnetic brake. The amount of braking force corresponds to how much pressure you apply to the panel. For smoother braking, it's advised to apply gradual pressure rather than a sudden force, particularly if you're new to using the scooter.
Before venturing into high-traffic areas, take some time to familiarize yourself with the brake's sensitivity.
Additionally, the ATK scooters model features a rear foot-operated friction brake, designed to be used for quick or emergency stops. Note that ATK scooter is not liable for any property damage or personal injuries incurred while riding. For a comprehensive understanding of the braking system, consult the user manual that comes with your ATK scooter purchase."
PRODUCT FAQs
Is my ATK Scooter good to go right after unboxing?
Your ATK Scooter is nearly ride-ready as soon as you open the box. However, you'll need to attach the handles and set up the brake system, in addition to checking the tire pressure. Detailed instructions for these tasks are included in the package and should take approximately 5-10 minutes to complete. We also recommend that you fully charge the scooter's battery before embarking on your first ride. Lastly, familiarize yourself with the owner's manual and safety guidelines specific to your ATK Scooter model.
What comes in the box when you buy an ATK Scooter?
Upon purchasing an ATK Scooter, the package will include a charger, hex wrench, a valve extender for inflating the tires (only H8 and H9 model), as well as a user guide.
What Should the Tire Pressure Be Set At?
It's advised to maintain a tire pressure between 31.9 and 34.8 psi (or 220-240 kPa) for optimal performance.
Can the handlebar height and length be modified?
For the H6, H7, H8 and H9 model, the handlebar dimensions are fixed and cannot be adjusted.
Can I swap batteries between H6, H7, H8, and H9 models?
While the batteries for the H6, H7, H8, and H9 models are removable, they are not interchangeable due to distinct internal configurations. Make sure to verify your e-scooter's model before purchasing a replacement battery.
Are ATK Scooters waterproof?
All our products are rated IP54. Though all ATK Scooters come with an IP Water
Resistance rating, it's strongly discouraged to use them in severe wet conditions like torrential rain, snow, or submersion in deep water. Be aware that our limited warranty explicitly excludes coverage for water-related damages. For this reason, it's advisable to ride in dry environments whenever feasible.
The water-resistant feature on our scooters serves as a protective measure for those unforeseen moments, like encountering a light drizzle or water puddles during your journey. Consider this a safeguard to keep your scooter functioning, rather than a green light to use it under conditions that could lead to water damage.
Is it okay to leave my ATK Scooter outdoors in rainy conditions?
It's highly advised to keep your ATK scooter in a sheltered location that protects it from prolonged exposure to rain or intense sun. Doing so will help extend the longevity of your scooter. Aim to store it in a dry and safe spot.
What's the required charging time for an empty battery?
Expect to spend around 4-5 hours to completely recharge your battery. If you're in a colder climate, be prepared for an extended charging period, as the ion movement that facilitates charging is less efficient in low temperatures.
What does the scooter's warranty cover?
The warranty for standard parts is valid for a period of 6 months. Note that customers will bear all shipping expenses for sending parts or the scooter to our repair center, should that be necessary. Labor costs are not included in the warranty but can be exempted if the scooter is shipped to our facility for repairs."
PAYMENT & SHIPPING
Shipping Guidelines for ATK Scooter
This policy outlines the shipping procedures for purchases made on atk-scooter.com. For further queries, feel free to reach out to our customer support at support@atk-scooter.com
Available Shipping Destinations and Fees
ATK Scooter ships to:
The Continental 48 States.
Hawaii & Alaska: For shipping rates to these states, please reach out for a quote.
The cost of shipping is calculated per order and is based on the package’s weight and dimensions.
Order Fulfillment Timeline
Most products listed as "In-Stock" are shipped within 1-3 business days via FedEx Ground or USPS, applicable only in the lower 48 states (excluding Alaska and Hawaii). After the package leaves our warehouse, you'll receive an automatic email containing tracking details
and an estimated delivery date. If you haven’t received this email, it means your order is yet to be shipped.
Shipping Address and P.O. Boxes
We can’t change the shipping address once the order is out for delivery. Unfortunately, shipping to P.O. boxes is not an option.
Package Tracking
After your order is dispatched, a confirmation email will provide you with the tracking information. You can track your package directly through the carrier’s website.
Return, Refund, and Exchange Policies
Your satisfaction is crucial to us. For details on our return and refund procedures, please refer to our specific policies.